Refund policy

VARELLE RETURNS & REFUNDS POLICY

Return window

You may request a return within 14 calendar days after delivery. To start a request, email yoodfo@gmail.com or message us on WhatsApp at +1 515-525-6745 with your order number and the reason for the return.

Eligibility

Items must be unused, unworn, unaltered, in their original condition, and returned with all original packaging and included accessories. Returns that do not meet these conditions may be declined.

Non-returnable items

Final-sale items, personalized or altered items, gift cards, and items damaged after delivery are not eligible for return unless they arrived incorrect or defective.

Return shipping

Customers are responsible for return shipping and for using a tracked, insured service appropriate to the item value. If we sent an incorrect item or the item is confirmed defective, contact us before returning it for instructions.

Refunds

After we receive and inspect an eligible return, we will notify you by email. Approved refunds are issued to the original payment method. Original shipping charges are non-refundable unless the return is caused by our error. Processing times from your payment provider may vary.

Cancellations

To request cancellation before dispatch, contact yoodfo@gmail.com or WhatsApp +1 515-525-6745 as soon as possible. Once an order has shipped, it must follow the return process above.

Contact

For all pre-sale and after-sale questions, email yoodfo@gmail.com or message us on WhatsApp at +1 515-525-6745.